Ego is one of the greatest killers of effective teamwork. When someone has ulterior motives, tries to collect all of the credit and is in general more concerned about themselves than the team – it is poisonous. I found the following teamwork story that illustrates this point.
August 2012
There is so much good in the world! Fortunately with advances in technology we don’t have to go too far to find it. I found the following two videos recently. They are great examples of children leading in multiple ways.
Would you buy a house just because it is painted in a color you really like? Of course not; price, square footage, location, number of bedrooms and many other considerations go into buying a house. Selecting the right leader requires many considerations as well.
As a Service Desk manager, I had over 50 agents answering phones. I had observed that our customer service stats were trending down. I talked to my first line managers and they shared what they thought. However, the trend continued.
What is your team’s purpose? Simple question, but many teams have a hard time answering it. If you can’t define it then ask yourself this question – why does your team exist? What is your family’s purpose? Ever thought about that question?
