I just read a post on a great and yet so often overlooked leadership concept. It was titled “3 Steps to Becoming a More Grateful Leader – Cultivate the Attitude of Gratitude” by Mike Rogers.
I’ve found it amazing how a simple thank you,” can go a long way. So can a heartfelt “you’re welcome!”
A few years ago, I was having lunch with my 3-year-old granddaughter and her mom. She has been taught to say thank you when someone does something for you. She said, “thank you” to the waiter who simply walked away. She looked at her mom and said, “He didn’t say you’re welcome”. If a 3-year-old notices, you can be sure others do as well.
On a more positive note, I worked with a colleague who took a moment to thank his staff each day as they left the office. They had difficult and challenging jobs and he wanted them to know he appreciated the effort – even though some days were not the best. As I watched, I noticed how his staff would go the extra mile for him.
This can be done in other ways, as well. Several years ago I was a single mom who traveled almost every weekend to soccer tournaments. I had a boss who would send me out early on a Friday to get where I needed to be. He made it clear that I was valuable and did a good job.
I returned this by staying late to take care of last-minute things whenever I could and would easily go the extra mile, whenever it was really needed. Add to that, I looked forward to my job even though it was stressful and challenging on a daily basis.
Now, it can be fairly easy to show gratitude to those who are always doing a good job. What about those who can be challenging? At times, for this person, appreciation can be even more important.
Have you ever known or even worked for someone who only noticed when you made a mistake? This doesn’t tend to engender a desire to improve, except for those few who have true internal motivation.
Take the time to notice an employee doing well and you may be surprised at the result.
Gratitude cannot be undervalued. It does go both ways. While employees need to be recognized, and at least verbally rewarded, letting both equals and superiors know their efforts are noticed and appreciated can bring greater rewards to all.
When a manager or boss or colleague does something nice, a simple thank you can go a long way. Oh, and don’t forget to say “You’re Welcome!” when someone says “thank you.” My granddaughter may be watching.
Do you have any other thoughts on gratitude? Any stories as to why it has made a difference to you as a leader? Would love to hear your thoughts on this important topic. Please comment below.
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