One of the most difficult challenges of any leader is to create a work environment where people get a long and feel safe from negative confrontation, backstabbing and gossip. Several years ago I was brushing my teeth when one of my kids informed me that my two year old son had used the very toothbrush that I was using!
Gossip and rumors not only hurts individuals, but it also affects staff morale. Gossip and rumors are usually the result of someone not having all of the facts. In many organizations there is a lack of clear communication. Sooner or later employees will see or hear some things that worry them.