Keeping a cool head during conflict can sometimes be difficult. Especially when it is perceived as or becomes personal. If you think there is a good chance there could be unhealthy conflict, here are a few basic tips that have worked for me.
A leader, for example, decides that his or her team needs to be more cohesive. It is agreed upon that the team will do some team building. So they hire a “team building expert” to come in and do some activities. The problem isn’t necessarily the activities, but the lack of planning and understanding what the teams needs are. Here are three important things to consider when doing team building activities.