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handling conflict

Employee Conflict

Managing employee conflict is not at the top of my list of fun things to do. And I am pretty sure it isn’t on yours either. A number of years ago I was unwillingly caught in an employee conflict of my own. Her name was Ingrid (not her real name of course). She was an […] Read more

Leaders keep their cool during conflict

Keeping a cool head during conflict can sometimes be difficult. Especially when it is perceived as or becomes personal. If you think there is a good chance there could be unhealthy conflict, here are a few basic tips that have worked for me.