Doing what you say you will do is a matter of integrity. A promise is a promise, right? How do you feel when someone says they will do something, and then they don’t? It is disappointing. That person always loses credibility in my eyes instantly. It can be something as simple as saying you will […] Read more
Leaders must not simply decide to do something, they must do it. One quick way to erode leader trust is for the leader to commit to a decision a team or employee has made and then do nothing or very little about it.