For example, you’re driving in your neighborhood one day where a woman driving a car in front of you decides to follow the speed limit – 25 MPH. Going down the hill she puts her brakes on repeatedly. You are already late to work and this frustrates you even more. “Of all the days,” you think to yourself, “this clown, this jerk, this bozo decides to go the speed limit.” “And I know she is frustrating me on purpose because she doesn’t like how close I am to her bumper.” “That does it,” you tell yourself, “I’m going to pass this inconsiderate dork.”
Poor communication on teams can occur for a lot of reasons and range from convoluted messages, lack of full participation by team members, leaders withholding information, lack of cascading key information and using the wrong vehicle for communication (e-mail as opposed the phone or face to face).