Ask yourself, who is the best boss I ever worked for? If you were asked why they were the best, you would probably say things like: “She was so positive.”“He made me feel appreciated.”“She took the time to know me and coach me.”“He listened carefully.”“I felt like she would do anything for me.” Most likely […] Read more
Leaders Care
If you don’t deeply care about those you lead, you shouldn’t lead. One of the most powerful lessons that I learned about leadership was taught by two of my children when they were very young. Kelli was five and Jeffy was two. Both of them were very afraid of the dark, like many children at […] Read more
Leaders Care Science shows that each of us have what are called mirror neurons in our brains that recognize when someone in our presence genuinely cares, supports and respects us. The same neurons recognizing care, support and respect, also recognize when someone acts like they care, but are clearly signalling boredom, disdain or contempt. So […] Read more
I have always firmly believed that you can get a lot further with someone by being kind than being mean. We used to have a sign by our door that said, “Your name is always safe in our house.” But, easier said than done, right? It’s easy to be rude to members of your team […] Read more
I wrote my new book You Are the Team—6 Simple Ways Teammates Can Go from Good to Great because of a thought that kept coming to me which was, if teammates can change themselves, they can change the team. And the change starts with teammates who are thinking like servants. It’s about members of the team serving […] Read more