Hall later apologized. Certainly he can be forgiven, but he will lose respect in the eyes of many. It is unfortunate when leaders in any organization express their disdain and hate towards anyone, including competitors. Hate never motivated anything but more hate. When people hate, they lack common sense and creativity because anger consumes them. Leaders must be careful in what they say, even in the heat of the moment. Here are four “refrains” I would suggest for any leader.
Trust and Leaders
I will never forget an experience I had several months back. I was asked to provide some consulting and development for a highly dysfunctional senior leadership team. We were discussing some of the morale issues their staff was having when one of the senior leaders said “I don’t think morale and motivating people really matters. Given the way things are people should just be lucky they have a job.”
Trust is the foundation to every solid and functional team. Without trust team members will hold back thoughts and opinions for fear of conflict with negative consequences, won’t be as committed, won’t ask for help, will misjudge the intentions of teammates and so forth and so on.
