I like to ask people in my leadership development workshops, are you leading like a leader, or are you just managing to be a leader? You might say it depends on the day? I get it. We all have better days than others. But at the end of the day most of us are striving […] Read more
I have had leaders who swore a lot. And I have had other leaders who swore some, but refrained from swearing when I was around out of respect. Career Builder did an interesting survey a little while back on using foul language in the workplace. They found that over 50% of workers reported they swear […] Read more
Finding the right person to fill a position you have open can be challenging. However, if you do it right it can make everyone’s jobs a lot easier. Hiring tough and managing easy is the key. What would you do if a job applicant who was applying for a customer service position told you that […] Read more
Leadership can be hard and discouraging at times. Bad moods when things don’t go well can become a regular outcome of your ups and downs as a leader. Here are four suggestions you can use now to cheer yourself up when you are having a bad leadership type of day. 1. Serve. One of the […] Read more
I can clearly remember years ago driving from what I thought was a good meeting to the airport with a fellow leader and colleague of mine. Why do I remember so clearly? Because it was a constant barrage of negativity directed toward our then new leader all the way to the airport. I didn’t feel […] Read more



