It is still surprising to hear about a company that does annual performance reviews – annually. I have worked and consulted with companies like this. One company I worked for had a very small dedicated HR department and a CEO that stressed how important annual performance reviews were.

There are two big problems that I see with most leadership training (not the type I do of course – wink). 1. Too much of what I call Spray and Pray. Too much talking and hoping that trainees will retain what they learned. Not enough interaction and application. 2. No accountability to applying what is learned after the training. People must be held accountable for applying what they learn to their jobs. No accountability equals little chance much will be applied.

As I have grown older, and I believe a bit wiser, it is hard for me to be around yammering negative people. They suck my energy and frankly waste my time. They complain about everything from the organization, their manager, other employees, customers, the weather, free lunches and on and on. Blah blah blah… leave me alone – okay? I am on a soap box of sorts, but this is something all leaders should realize sooner than later if they haven’t already – whiners and complainers are not doers, they are idle poisoners.

I love it when people take accountability. Whether it is my kids, friends, umpires or leaders, I love watching people do the right thing because it is the right thing. Taking accountability for one’s actions builds huge trust dividends. Do you think feelings of trust and respect for Joyce have improved across Major League Baseball? Absolutely! It’s interesting how when we try not to cover up our pride we become people of character that others genuinely love and respect.