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customer satisfaction

Customer Service Tips From Santa Clause

The following post is from Guest Mark Macy. This post is intended for leaders of teams and organizations who sell products and/or services. We all have heard that local businesses are shutting down due to the explosion of online sales. Their explanation is that they just cannot compete. Is it really true? For those of […] Read more

Managers that make the effort to build relationships with their employees are able to harvest the power that comes from their greatest asset – people.