There is a direct correlation between the time you spend on your own growth and achieving personal greatness. I once heard a story that illustrates this point perfectly. It is the story of a grandson who would visit his grandfather’s farm every year. One particular visit to the farm, the boy’s grandfather was preparing to […] Read more
story for leaders
The best leaders are optimistic leaders. Here is a great story for leaders that they can use. I came across a “Dear Abby” post a little while back that I thought you might enjoy. In response to a previous letter, this reader provides an optimistic way to look to the future.
Managing people requires that we take into consideration their differences. Some of those you lead will need lots of direction, while others would prefer you leave them alone. Some will want more monetary rewards, while others prefer recognition or challenging assignments. Customers are much the same way. Providing generic customer service will get you generic customer satisfaction.