This can happen for a number of reasons. They might have forgotten my name for example. Or they might not know whether to address me with one of a few formal titles I have had in the past. But what I am finding more and more is people don’t address people by their name because it is easier.
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It is still surprising to hear about a company that does annual performance reviews – annually. I worked for such a company a little while back. We had a small dedicated HR department and a CEO that stressed the annual performance review each year. The problem was they were only once a year.
When I was a kid I use to ask my parents why I had to do “stupid” Algebra. The only answer I ever remember was “because.” “Because” I would ask. “Yes because,” was their reply. If my parents had instead said because it will help you become a better problem solver, improve your chess game, make you more intelligent and finally if you take enough of these algebra classes you may never have to take another one ever again I may have been catapulted into algebra delight. However, their response had the opposite effect.
By doing these two simple things at the end of each project or goal completion you will ensure that teams stay more motivated and perform more efficiently and effectively with every project and goal.
The other day I wrote a post on how distractions (particularly those dealing with technology) can erode the trust of leaders. Why? Because we send clear messages that we don’t care to those we are speaking to when we aren’t focused on listening.
