The term leader is used loosely. Leaders leave legacies of integrity, caring, love, giving back more than they took and inspiring others to do the same; they have purpose and sustaining value. Leaders leave an impact on the things that matter most. not how much money they make or worlds they conquer. John Wooden was a leader in the purest definition.
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I was in the office of a manger of a fairly large company not too long ago. In this office the manager proudly displayed the certificates of achievement his department’s employees had earned. He was a senior leader and very proud of the things employees had accomplished even two or three levels down the hierarchy.
On a rainy Sunday night Amy Korin received her Domino’s Pizza an hour late. And to top it off, it was the wrong pizza! She immediately begin to Tweet her experience. What happened next is special. Ramon DeLeon, a managing partner of seven Domino’s stores in Chicago, responded via twitter and posted a video apology.
When people tried to juggle messages through e-mail and/or chat with work they loss the same amount of IQ points as if they had missed an entire nights sleep. And more than double the four points loss through smoking marijuana!
Why should leaders tell stories? Because stories can convey emotion, humor and learning. They are interesting, captivating and memorable. They can be inspiring, motivational and life changing. People relate to stories and generally love them.
