Do you want to destroy the trust of those you lead, but still feel like a leader? Well, I have three suggestions to help you get there sooner than later. Most leaders do one or all of these so I thought it might be helpful to pass them on in case you weren’t aware of some of them and needed some help.
leaders
I realize that this post may be my most controversial post ever due to my sharpness. But I am going to say and post it any way. Most managers that lack the guts to provide honest feedback might very well be doing it because they are selfish, not because they care. I have heard many managers I have consulted with over the year say something like…
Managing people requires that we take into consideration their differences. Some of those you lead will need lots of direction, while others would prefer you leave them alone. Some will want more monetary rewards, while others prefer recognition or challenging assignments. Customers are much the same way. Providing generic customer service will get you generic customer satisfaction.
There is no training program that teaches it that I am aware of. The skills of strategic planning, organization, sharp decision making and delegation don’t require it. But yet the best leaders I have known possess it. What is it? Kindness. Is it a natural or learned skill that can be developed later in life? I don’t know. But one thing I do know is that kindness is necessary if a leader wants to be as effective as they can be.
What I had just witnessed is not uncommon in the workplace. Managers do a lot of telling. But they must do more than just simply tell. Here are the four mistakes Dave made. I am going to address him directly.
