If service is above you, leadership is beyond you. I wrote in a recent post the need for leaders to connect during these trying times. People are looking to leadership to help guide them through hard things. They are watching them, listening to them and are hopefully inspired them. Leaders who have successfully led people […] Read more
Examples of where leaders are tested on their courage in the workplace are plentiful. As a leader you might have to give an employee difficult feedback. Or maybe people are questioning your vision in times of difficulty. In each situation the leader has to be confident and courageous. I will be the first to admit it isn’t easy having been tested many times in my life as a leader.
Here are three tips to help you love and care about those you lead. However, let me preface these tips by saying…
A typical experience of a customer coming through their door would include the receptionist coming out from behind the desk and personally greeting them. Their name proudly displayed in the lobby welcoming them. And their favorite beverage presented to them. Such an experience would leave a lasting impact on any customer!
Leadership is not so much about technique and methods as it is about opening the heart.